By using this Site, and further by registering to use our services, you are agreeing to accept and comply with the terms and conditions stated below ("Terms of Use"). You should read the entire Terms of Use carefully before you use this web site ("Site") or any services of this Site. As used herein, "Bitcoin Suisse AG" refers to the company Bitcoin Suisse AG, including without limitation thereby, its owners, directors, investors, employees or other related parties. Bitcoin Suisse AG is a company with limited liability, incorporated under Swiss jurisdiction. Depending upon context, "Bitcoin Suisse AG" may also refer to the services, products, Site, content or other materials (collectively, "Materials") provided by Bitcoin Suisse AG. Depending on your country of residence, you may not be able to use all the functions of the Site. It is your responsibility to follow those rules and laws in your country of residence and/or country from which you access this Site and services. As long as you agree to and actually comply with these Terms of Use, Bitcoin Suisse AG grants to you a personal, non-exclusive, non-transferable, non-sublicensable and limited right to enter and use the Site and the services. Bitcoin Suisse AG reserves the right, at its sole discretion, to change, add or remove portions of these Terms of Use, at any time. You will be notified of such changes on the Bitcoin Suisse AG website and upon such notification it is your responsibility to review the amended Terms of Use. Your continued use of the Bitcoin Suisse AG services following the posting of changes will mean that you accept and agree to the changes. You agree that all subsequent transactions by you will be subject to these Terms of Use.
The Terms of Use shall be governed and construed in accordance with Swiss Law and language. The parties agree to irrevocably submit to the exclusive jurisdiction of the Swiss Courts.


A Bitcoin Suisse AG Account ("Account" or "Accounts") is an Account held by an "Account Holder" with the specific objective of exchanging cryptocurrencies (like Bitcoin, Ethereum or Bitcoin Cash) and fiat currency through the Bitcoin Suisse AG platform. An "Account Holder" can be any natural person or legal entity who enters into an agreement with Bitcoin Suisse AG under these Terms of Use. The Terms of Use and other stipulations it refers to (such as Privacy Policy and AML Policy) relate to all rights and obligations arising from the use of this Site and the services. Each natural person or legal entity wishing to register as an Account Holder is advised to read these Terms of Use carefully and understand them before final acceptance. These Terms of Use apply as long as the respective Account is accessible through the platform. By Creating an Account to use the Bitcoin Suisse AG services, Account Holders represent and warrant:

You can buy and sell cryptocurrencies after creating an account and verification through Bitcoin Suisse AG. It also gives you a 'one-click' ordering method, which speeds up the process and helps avoiding errors (such as making a mistake when typing the cryptocurrency address of your private wallet). Your account is only used for these purposes.
A new Account can be created by any natural person or legal entity with an e-mail address, a cryptocurrency wallet and a CHF or Euro bank account in the Single Euro Payments Area (SEPA). Before an Account is activated it will be validated by Bitcoin Suisse AG (check for correct e-mail address, cryptocurrency address and bank account). Together with the Account Code (a unique alphanumeric code which identifies the Account) these details are considered the "Account Details".



Our services consist of facilitating the buying and selling of cryptocurrencies such as Bitcoins, Ethereum and Bitcoin Cash. Bitcoin Suisse AG does not keep or manage any cryptocurrency wallets and/or Bank deposits. The services we provide are regulated under Swiss jurisdiction. It is our policy to comply with applicable laws and regulations regarding AML and identity verification (know your customer / KYC procedures), and to detect and prevent the use of our services for money laundering or to facilitate criminal or terrorist activities. Accordingly, the Company has implemented an Anti-Money Laundering and Identity Verification Policy: AML Policy.
For the avoidance of doubt we do not provide any investment advice in connection with the services contemplated by these Terms of Use. We may provide information on the price, range, volatility of cryptocurrencies and events that have affected the price of these, but this is not considered investment advice and should not be construed as such. Any decision to purchase or sell cryptocurrencies is your decision and we will not be liable for any loss suffered.
Bitcoin Suisse AG is a stand-alone cryptocurrencies exchange business, where you deal directly with Bitcoin Suisse AG (as opposed to an exchange market where you deal directly with other buyers and sellers). The costs for a transaction through the Bitcoin Suisse AG platform consist of a service fee and a bank fee. These fees are clearly specified on the Buy and Sell pages and are presented well in advance of initiating your order. Cryptocurrencies are digital non-returnable and non-refundable products for which you lose your right of withdrawal. Bitcoin Suisse AG is an exchange for European consumers (individuals) and is in principle not obliged to make an invoice.

Buy cryptocurrencies: via Swiss bank or SEPA Euro bank transfers

When buying cryptocurrencies by SEPA or CHF bank transfer, you acknowledge and agree to accept:

Sell cryptocurrencies

Intellectual property

Unless otherwise specified, all Materials on this Site are the property of Bitcoin Suisse AG and are protected by copyright, trademark and/or other applicable laws. You may view, print and/or download a copy of the Materials from this Site solely for your personal, informational, non-commercial use, provided you keep intact all copyright and other proprietary notices.
The Trademarks, service marks and logos of Bitcoin Suisse AG and others used in this Site are the property of Bitcoin Suisse AG and their respective owners. The software, text, images, graphics, data, prices, trades, charts, graphs, video and audio used on this Site belong to Bitcoin Suisse AG. The Trademarks and Materials should not be copied, reproduced, modified, republished, uploaded, posted, transmitted, scraped, collected or distributed in any form or by any means. Any unauthorized use is prohibited and may violate copyright, trademark and/or other applicable laws and could result in criminal or civil penalties.
We may provide access to certain parties to access specific data and information through our API (Application Programming Interface) or through widgets. We also may provide widgets for your use to put our data on your Site. You are free to use these in their original unmodified and un-altered state.


All services are provided without warranty of any kind, either express or implied. We do not represent that this Site will be available 100% of the time to meet your needs. We will strive to provide you with the services as soon as possible but there are no guarantees that access will not be interrupted, or that there will be no delays, failures, errors, omissions or loss of transmitted information. We will use reasonable endeavours to ensure that the Site can normally be accessed by you in accordance with these Terms of Use. We may suspend use of the Site for maintenance and will make reasonable efforts to give you notice. You acknowledge that this may not be possible in an emergency.
Account Holders represent and warrant that they are the legitimate owners and are allowed to use all cryptocurrencies of the Transactions being carried out and do not infringe the rights of any third party or applicable laws. To the extent permitted by law, Bitcoin Suisse AG will not be held liable for any damages, loss of profit, loss of revenue, loss of business, loss of opportunity, loss of data, indirect or consequential loss unless the loss suffered is caused by a breach of these Terms of Use by Bitcoin Suisse AG. Bitcoin Suisse AG cannot be held liable for any malfunction, breakdown, delay or interruption to the Internet connection, or if for any reason our services are unavailable at any time or for any period.
Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. Subject to the foregoing, Bitcoin Suisse AG aggregate liability in respect of claims based on events arising out of or in connection with use of the services, whether in contract or tort (including negligence) or otherwise, shall in no circumstances exceed the amount of the Transaction(s) that is (are) the subject of the claim less any amount of Commission that may be due and payable in respect of such Transaction(s).


Your agreement with Bitcoin Suisse AG may be terminated without reason by either party following settlement of any pending Transactions. Such termination will be effective when the terminating party receives the acknowledgment in writing of its notice to terminate from the other party. Such termination shall not affect the obligations or rights of either party under these Terms of Use which had accrued prior to the notice of termination, nor the Transactions and its related obligations and rights concluded before such termination was effective.
You also agree that Bitcoin Suisse AG may, in its sole discretion terminate your access to the Site and to your Account, including without limitation, our right to: limit, suspend or terminate the services and close Accounts, prohibit access to the Site and its content, services and tools, delay or remove hosted content, and take technical and legal steps to keep Account Holders off the Site if we think that they are creating problems or possible legal liabilities, infringing the intellectual property rights of third parties, or acting inconsistently with the letter or spirit of these Terms of Use. Additionally, we may, in appropriate circumstances and at our discretion, suspend or terminate Accounts for any reason, including without limitation: (1) attempts to gain unauthorized access to the Site or another Account Holder’s Account or providing assistance to others attempting to do so, (2) overcoming software security features limiting use of or protecting any content, (3) usage of the services to perform illegal activities such as money laundering, illegal gambling operations, financing terrorism, or other criminal activities, (4) violations of these Terms of Use, (5) failure to pay or fraudulent payment for transactions, (6) unexpected operational difficulties, or (7) upon the request of law enforcement or other government agencies, if deemed to be legitimate and compelling by Bitcoin Suisse AG, acting in its sole discretion.
We also reserve the right to cancel unconfirmed Accounts or Accounts that have been inactive for a period of 6 months or more, and/or to modify or discontinue our Site or services. Account Holders agree that Bitcoin Suisse AG will not be liable to them or to any third party for termination of their Account or access to the Site.

Contact us

If you have any questions relating to these Terms of Use, your rights and obligations arising from these Terms of Use and/or your use of your Account, the Bitcoin Suisse AG services, or any other matter, please contact us: Contact.

Last updated: : 1 May 2018